{"id":3058,"date":"2019-02-13T07:00:27","date_gmt":"2019-02-13T06:00:27","guid":{"rendered":"https:\/\/finalcall.travel\/da\/?p=31682"},"modified":"2019-02-13T07:00:27","modified_gmt":"2019-02-13T06:00:27","slug":"british-airways-med-nyt-initiativ-for-at-forbedre-kundeservice","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/se\/2019\/02\/13\/british-airways-med-nyt-initiativ-for-at-forbedre-kundeservice\/","title":{"rendered":"British Airways med nyt initiativ for at forbedre kundeservice"},"content":{"rendered":"

Der sker mange interessante ting hos British Airways for tiden. I \u00e5r fejrer de 100 \u00e5rs jubil\u00e6um og har ogs\u00e5 i den forbindelse sat gang i en stor investeringsplan, som skal forbedre produkterne og oplevelsen hos kunderne. Seneste initiativ er en ny tilf\u00f8jelse til hjemmesiden, som skal hj\u00e6lpe kunderne med at \u00e6ndre booking og f\u00e5 bedre overblik over forbrugerbeskyttelse.<\/strong>
\nHvis du rejser meget og har oplevet at skulle have kontakt til flyselskabernes kundeservice, s\u00e5 ved du ogs\u00e5 at det kan variere meget hvilken hj\u00e6lp du f\u00e5r. Ofte m\u00e5 man tage flere runder med dem for at f\u00e5 brugbar hj\u00e6lp eller vente ekstremt l\u00e6nge i telefonk\u00f8. Det fors\u00f8ger British Airways nu at \u00e6ndre p\u00e5 ved at introducere end de del p\u00e5 deres hjemmeside, hvor kunder kan \u00e6ndre flybilletter, ombooke ved forsinkelser eller aflysninger m.v.
\nL\u00e6s ogs\u00e5: British Airways forbedrer Premium Economy<\/strong><\/a>
\nBritish Airways har i gennemsnit 800 flyvninger om dagen og transporterer dagligt 125.000 passagerer. Og selvom hovedparten af flyafgang afg\u00e5r til tiden, s\u00e5 er det uundg\u00e5eligt i flybranchen, at der kan ske aflysninger og forsinkelser. Det rammer alle flyselskaber. Der hvor flyselskaberne adskiller sig for kunden er n\u00e5r det kommer til at hj\u00e6lpe i s\u00e5danne situationer.
\nDerfor introducerer British Airways nu en speciel sektion p\u00e5 hjemmesiden (ba.com\/helpme)<\/a>, hvor kunderne selv kan f\u00e5 adgang til deres bookinger og \u00e6ndre dem, hvis de oplever aflysninger, forsinkelser eller lignende.
\n\"\"<\/a>Flere af de omr\u00e5der, som man f\u00e5r adgang til er:
\n– \u00c6ndring af flyafgange
\n– Refusion af aflyste afgange
\n– Special Assistance
\n– Ans\u00f8gning om kompensation
\n– Efterlyse og s\u00f8ge efter manglende bagage
\n– Refusion af betalte m\u00e5ltider\/s\u00e6devalg
\n– F\u00e5 hj\u00e6lp et kundeservice team
\nBritish Airways forventer at denne nye hjemmeside-sektion skal f\u00e5 nedbragt ventetiden p\u00e5 at f\u00e5 behandlet disse henvendelser betragteligt.
\nL\u00e6s ogs\u00e5: British Airways pr\u00e6senterer jubil\u00e6umsfly i retro-bemaling<\/strong><\/em><\/a>
\nF\u00f8lg ogs\u00e5 FinalCall.travel p\u00e5 Facebook, s\u00e5 g\u00e5r du ikke glip af de vigtigste nyheder<\/a><\/strong><\/em>
\nHusk at du kan blive medlem af vores lukkede Facebook-gruppe for alle, som rejser mere end gennemsnittet. Svar blot p\u00e5 de tre sp\u00f8rgsm\u00e5l vi stiller dig ved tilmelding.\u00a0Tilmeld dig Frequent Traveler Danmark her.<\/a><\/strong><\/em>
\n 
\n <\/p>\n","protected":false},"excerpt":{"rendered":"

Der sker mange interessante ting hos British Airways for tiden. I \u00e5r fejrer de 100 \u00e5rs jubil\u00e6um og har ogs\u00e5 i den forbindelse sat gang i en stor investeringsplan, som skal forbedre produkterne og oplevelsen hos kunderne. Seneste initiativ er en ny tilf\u00f8jelse til hjemmesiden, som skal hj\u00e6lpe kunderne med at \u00e6ndre booking og f\u00e5 …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[],"class_list":["post-3058","post","type-post","status-publish","format-standard","hentry","category-featured","category-flyselskaber"],"yoast_head":"\nBritish Airways med nyt initiativ for at forbedre kundeservice - FinalCall.travel Sverige<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/se\/2019\/02\/13\/british-airways-med-nyt-initiativ-for-at-forbedre-kundeservice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"British Airways med nyt initiativ for at forbedre kundeservice - FinalCall.travel Sverige\" \/>\n<meta property=\"og:description\" content=\"Der sker mange interessante ting hos British Airways for tiden. I \u00e5r fejrer de 100 \u00e5rs jubil\u00e6um og har ogs\u00e5 i den forbindelse sat gang i en stor investeringsplan, som skal forbedre produkterne og oplevelsen hos kunderne. 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