{"id":2390,"date":"2018-01-22T07:00:51","date_gmt":"2018-01-22T06:00:51","guid":{"rendered":"https:\/\/finalcall.travel\/da\/?p=27699"},"modified":"2018-01-22T07:00:51","modified_gmt":"2018-01-22T06:00:51","slug":"sas-paa-vej-ai-chatbotten-turi","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/se\/2018\/01\/22\/sas-paa-vej-ai-chatbotten-turi\/","title":{"rendered":"SAS p\u00e5 vej med "AI chatbotten", Turi"},"content":{"rendered":"

Et af de helt store buzzwords indenfor IT-l\u00f8sninger i dag er AI – eller Artificial Intelligence. Alle taler om det og mange flyselskaber har allerede fors\u00f8gt sig med chatbot l\u00f8sninger bygget p\u00e5 denne teknologi. Nu f\u00f8lger SAS efter med chatbotten, Turi.<\/strong>
\nI det seneste nummer af Scandinavien Traveller, som er SAS inflight magasin, s\u00e5 kan du l\u00e6se om at SAS arbejder p\u00e5 en chatbot, som skulle kunne hj\u00e6lpe dig med dine bookinger og andre sp\u00f8rgsm\u00e5l.
\nTuri – som chatbotten hedder – er opkaldt efter den f\u00f8rste kvindelige pilot hos et st\u00f8rre flyselskab – nemlig norske Turid Wider\u00f8e. Ligeledes hinter navnet ogs\u00e5 til Alan Turing, som er en af de vigtigste og mest indflydelsesrige personer n\u00e5r det g\u00e6lder AI.
\nVi har allerede set f.eks. KLM pr\u00e6sentere deres chatbot, som de kalder BlueBot.<\/a>
\nIf\u00f8lge artiklen i Scandinavian Traveler, s\u00e5 mener SAS selv at denne m\u00e5de at bestille sine rejser p\u00e5 er en m\u00e5de, som bringer os tilbage til den tid, hvor man ringede og snakkede med en rejseagent, som kunne svare p\u00e5 ens sp\u00f8rgsm\u00e5l. Noget som der nok g\u00e5r mange \u00e5r endnu f\u00f8r man reelt opn\u00e5r den oplevelse.
\nDog med den forskel at man ikke tale med nogen, men udelukkende stiller sp\u00f8rgsm\u00e5l til en chatbot, som kan svare ud fra det den har l\u00e6rt og har svarene p\u00e5 i en database. Det lyder alt sammen meget godt, men i praksis er det nok – specielt i starten – begr\u00e6nsninger p\u00e5 hvor detaljerede og indviklede sp\u00f8rgsm\u00e5l den kan svare p\u00e5.
\nIf\u00f8lge artiklen er planen, at man skal kunne f\u00e5 tilsendt sin rejseplan via Facebook Messenger eller Skype, hvis man \u00f8nsker det og via disse kanaler kunne f\u00e5 svar p\u00e5 sine sp\u00f8rgsm\u00e5l eller bestille billetter.
\nNogle af de eksempler, som SAS selv n\u00e6vner man kan sp\u00f8rge Turi om er f.eks.
\n“Stockholm London Tomorrow?”<\/em>
\n“Next flight to Paris?”<\/em>
\nARN LHR today?”<\/em>
\nHerefter vil Turi tage dig til s\u00f8geresultaterne for de destinationer du sp\u00f8rger om. I dette tilf\u00e6lde fungerer Turi alts\u00e5 blot som et anderledes s\u00f8gevindue.
\nN\u00e5r man f\u00f8rst er tilsluttet til Turi, s\u00e5 er fordelen at man ikke beh\u00f8ver at udfylde detaljer som navn, adresse, EuroBonusnummer, kreditkort m.v.
\nFor s\u00e5vidt ikke s\u00e5 meget anderledes end hvis man logger ind p\u00e5 sin profil p\u00e5 SAS hjemmesiden idag – du bestiller blot via din Messenger app i stedet for en hjemmeside.
\nDerudover vil Turi ogs\u00e5 kunne sende dig dit boardingpass via Messenger eller give dig besked n\u00e5r boarding starter. Ligeledes ting man allerede i dag kan f\u00e5 via SAS app’en eller sms.
\nSAS lover dog i artiklen at dette kun er f\u00f8rste skridt og at der i fremtiden vil blive endnu flere features. De l\u00f8fter dog ikke sl\u00f8ret for hvad der vil blive tale om.
\nI fremtiden vil Turi ogs\u00e5 blive forbundet til kundeservice, s\u00e5 hvis Turi ikke kan svare p\u00e5 et sp\u00f8rgsm\u00e5l, s\u00e5 vil du blive sendt videre til en medarbejder, som kan hj\u00e6lpe dig.<\/p>\n","protected":false},"excerpt":{"rendered":"

Et af de helt store buzzwords indenfor IT-l\u00f8sninger i dag er AI – eller Artificial Intelligence. Alle taler om det og mange flyselskaber har allerede fors\u00f8gt sig med chatbot l\u00f8sninger bygget p\u00e5 denne teknologi. Nu f\u00f8lger SAS efter med chatbotten, Turi. I det seneste nummer af Scandinavien Traveller, som er SAS inflight magasin, s\u00e5 kan …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[14],"class_list":["post-2390","post","type-post","status-publish","format-standard","hentry","category-featured","category-flyselskaber","tag-sas"],"yoast_head":"\nSAS p\u00e5 vej med "AI chatbotten", Turi - FinalCall.travel Sverige<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/se\/2018\/01\/22\/sas-paa-vej-ai-chatbotten-turi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAS p\u00e5 vej med "AI chatbotten", Turi - FinalCall.travel Sverige\" \/>\n<meta property=\"og:description\" content=\"Et af de helt store buzzwords indenfor IT-l\u00f8sninger i dag er AI – eller Artificial Intelligence. Alle taler om det og mange flyselskaber har allerede fors\u00f8gt sig med chatbot l\u00f8sninger bygget p\u00e5 denne teknologi. Nu f\u00f8lger SAS efter med chatbotten, Turi. 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