{"id":2248,"date":"2017-10-27T09:02:44","date_gmt":"2017-10-27T07:02:44","guid":{"rendered":"https:\/\/finalcall.travel\/da\/?p=26582"},"modified":"2017-10-27T09:02:44","modified_gmt":"2017-10-27T07:02:44","slug":"podcast-3-kundeoplevelser-it-systemer-flyselskaberne","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/se\/2017\/10\/27\/podcast-3-kundeoplevelser-it-systemer-flyselskaberne\/","title":{"rendered":"Podcast #3: Kundeoplevelser og IT-systemer hos flyselskaberne"},"content":{"rendered":"

Nu er det blevet fredag og det betyder ogs\u00e5 at vi er klar med endnu et afsnit af vores popul\u00e6re “Travel Smarter” Podcast<\/a>. I dag taler vi om kundeoplevelser og h\u00e5bl\u00f8se IT-systemer hos flyselskaberne.<\/strong>
\nSom du kunne l\u00e6se i vores artikel tidligere idag, s\u00e5 kan det nogle gange v\u00e6re en udfordring at v\u00e6re kunde hos et flyselskab<\/strong><\/a> n\u00e5r man l\u00f8ber ind i deres h\u00e5bl\u00f8se IT-systemer.
\nI dagens episode af podcasten, s\u00e5 fort\u00e6ller vi om en oplevelse fra det virkelige liv, hvor det pludseligt blev meget besv\u00e6rligt at g\u00f8re noget s\u00e5 simpelt, som at reservere s\u00e6der p\u00e5 en rejse til USA.
\nDu kan h\u00f8re afsnittet her:<\/p>\n

At man i 2017 stadig kan tilbyde sine kunder, s\u00e5 indviklede og h\u00e5bl\u00f8se selvbetjeningsystemer, som vi oplevede i dette tilf\u00e6lde kan ikke andet end undre. Det koster masser af spildtid for b\u00e5de kunder og flyselskaber – og i sidste ende koster det flyselskaberne man penge n\u00e5r systemerne ikke virker eller giver mening for kunden.
\nDesuden giver det kunderne d\u00e5rlige oplevelser, som helt sikkert kan v\u00e6re medvirkende til at man overvejer alternativer en anden gang.
\nFind alle afsnit af vores podcast<\/strong><\/a> her
\nHusk ogs\u00e5 at du nu kan finde alle vores podcasts p\u00e5 iTunes<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nu er det blevet fredag og det betyder ogs\u00e5 at vi er klar med endnu et afsnit af vores popul\u00e6re “Travel Smarter” Podcast. I dag taler vi om kundeoplevelser og h\u00e5bl\u00f8se IT-systemer hos flyselskaberne. Som du kunne l\u00e6se i vores artikel tidligere idag, s\u00e5 kan det nogle gange v\u00e6re en udfordring at v\u00e6re kunde hos …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2248","post","type-post","status-publish","format-standard","hentry","category-featured"],"yoast_head":"\nPodcast #3: Kundeoplevelser og IT-systemer hos flyselskaberne - FinalCall.travel Sverige<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/se\/2017\/10\/27\/podcast-3-kundeoplevelser-it-systemer-flyselskaberne\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podcast #3: Kundeoplevelser og IT-systemer hos flyselskaberne - FinalCall.travel Sverige\" \/>\n<meta property=\"og:description\" content=\"Nu er det blevet fredag og det betyder ogs\u00e5 at vi er klar med endnu et afsnit af vores popul\u00e6re “Travel Smarter” Podcast. 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