{"id":1980,"date":"2017-06-13T07:18:31","date_gmt":"2017-06-13T05:18:31","guid":{"rendered":"https:\/\/finalcall.travel\/da\/?p=24727"},"modified":"2017-06-13T07:18:31","modified_gmt":"2017-06-13T05:18:31","slug":"klm-forbedret-kundeservice-paa-sociale-medier","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/se\/2017\/06\/13\/klm-forbedret-kundeservice-paa-sociale-medier\/","title":{"rendered":"KLM med forbedret kundeservice p\u00e5 sociale medier"},"content":{"rendered":"<p><strong>KLM har l\u00e6nge v\u00e6ret kendt, som et af de flyselskaber der har taget de sociale medier til sig og yder god kundeservice p\u00e5 disse platforme. Nu bliver tilbuddet forbedret igen.<\/strong><br \/>\nMens mange flyselskaber yder en meget mangelfuld kundeservice via sociale medier, hvor man ofte ender p\u00e5 med &#8220;goddag-mand-\u00f8kseskaft&#8221;-svar og for det meste bliver henvist til at ringe og dermed vente i alenlange telefonk\u00f8er samt risikere at betale skyh\u00f8je roamingtakster, hvis man er p\u00e5 rejse &#8211; s\u00e5 har KLM valgt at v\u00e6re der hvor kunderne er, mens visse andre selskaber ikke en gang tilbyder kunderne mulighed for kontakt via e-mail.<br \/>\nDet er efterh\u00e5nden l\u00e6nge siden de introducerede <strong><a href=\"https:\/\/finalcall.travel\/da\/klm-klar-emoji-baseret-kundeservice\/\">emojibaseret\u00a0kundeservice via FaceBook Messenger<\/a>\u00a0<\/strong>og muligheden for at modtage flyinformationer via Messenger.<br \/>\nDe er kendt for at svare meget hurtigt og l\u00f8se de fleste problemer via de sociale medier.<br \/>\nNu tager de denne kundeservice et skridt videre.<br \/>\nI disse dage er KLM nemlig ved at rulle en ny service ud, hvor du kan modtage rejsedokumenter m.v. via Twitter Direct Message. Du vil desuden kunne modtage information om \u00e6ndringer, forsinkelser m.v. via Twitter ogs\u00e5. Og alt du skal g\u00f8re er at opgive dit Twitter-navn n\u00e5r du bestiller.<br \/>\nDu kan se flere detaljer om denne nye service i videoen ovenfor.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>KLM har l\u00e6nge v\u00e6ret kendt, som et af de flyselskaber der har taget de sociale medier til sig og yder god kundeservice p\u00e5 disse platforme. Nu bliver tilbuddet forbedret igen. Mens mange flyselskaber yder en meget mangelfuld kundeservice via sociale medier, hvor man ofte ender p\u00e5 med &#8220;goddag-mand-\u00f8kseskaft&#8221;-svar og for det meste bliver henvist til &hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,9],"tags":[],"class_list":["post-1980","post","type-post","status-publish","format-standard","hentry","category-featured","category-flyselskaber"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KLM med forbedret kundeservice p\u00e5 sociale medier - FinalCall.travel Sverige<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/se\/2017\/06\/13\/klm-forbedret-kundeservice-paa-sociale-medier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KLM med forbedret kundeservice p\u00e5 sociale medier - FinalCall.travel Sverige\" \/>\n<meta property=\"og:description\" content=\"KLM har l\u00e6nge v\u00e6ret kendt, som et af de flyselskaber der har taget de sociale medier til sig og yder god kundeservice p\u00e5 disse platforme. Nu bliver tilbuddet forbedret igen. 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