{"id":50698,"date":"2021-05-06T09:31:00","date_gmt":"2021-05-06T07:31:00","guid":{"rendered":"https:\/\/finalcall.demowebprojects.com\/no\/?p=50698"},"modified":"2021-05-05T16:56:49","modified_gmt":"2021-05-05T14:56:49","slug":"nordic-choice-hotels-forst-ute-med-sertifisering-utfort-av-egne-gjester","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/no\/2021\/05\/06\/nordic-choice-hotels-forst-ute-med-sertifisering-utfort-av-egne-gjester\/","title":{"rendered":"Nordic Choice Hotels f\u00f8rst ute med sertifisering utf\u00f8rt av egne gjester"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Nordic Choice Hotels har gitt utvalgte gjester oppdraget med \u00e5 unders\u00f8ke smitteverntiltakene p\u00e5 hotellene over hele Norden. Vurderingene blir synlige p\u00e5 deres nettsider.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Da pandemien var et faktum v\u00e5ren 2020 innf\u00f8rte Nordic Choice Hotels umiddelbart smitteverntiltak p\u00e5 alle sine hoteller. Det omfattende arbeidet med smitteverntiltak fikk navnet Safe Stay. Den nye hverdagen for hotelldrift gjorde at kreative ansatte stilte seg sp\u00f8rsm\u00e5let om hvem de ville hatt mest tillit til \u00e5 bed\u00f8mme hvor trygg og sikker man som gjest f\u00f8lte seg p\u00e5 et hotell under en pandemi. Svaret kom raskt: \u201cTilbakemeldinger og vurderinger gjort av andre gjester\u201d. Ideen om at gjester skulle utf\u00f8re kontroller p\u00e5 Nordic Choice-hoteller var dermed f\u00f8dt og fikk navnet The Chosen by Nordic Choice Hotels.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Utradisjonell rekruttering<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For \u00e5 finne motiverte og engasjerte kontroll\u00f8rer henvendte hotellkonsernet seg til gjestene gjennom Nordic Choice Club og sosiale medier. Etter en vellykket pilot i fjor sommer startet rekrutteringen av flere kontroll\u00f8rer h\u00f8sten 2020. Over 500 s\u00f8kte om \u00e5 bli kontroll\u00f8rer og 200 ble valgt ut til \u00e5 bli en del av The Chosen by Nordic Choice Hotels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u2013\u00a0V\u00e5r viktigste oppgave er \u00e5 tilby trygge opplevelser for gjestene v\u00e5re. Det har alltid v\u00e6rt et m\u00e5l for oss, men har av naturlige \u00e5rsaker kommet ekstra i s\u00f8kelyset under pandemien. I tillegg til andre sertifiseringssamarbeider, som med ISO og Det Norske Veritas, lanserer vi v\u00e5r egen Safe Stay-vurdering. Den bidrar til transparens og er tillitsvekkende for andre gjester,<\/em> sier Torgeir Silseth, administrerende direkt\u00f8r i Nordic Choice Hotels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kontroll\u00f8rene sjekker inn p\u00e5 helt vanlig m\u00e5te, uten \u00e5 oppgi at de har et spesielt oppdrag under bes\u00f8ket. Som ekte undercover-agenter svarer de p\u00e5 over 100 sp\u00f8rsm\u00e5l om hvordan de opplever Safe Stay-tiltak under hotelloppholdet sitt. F\u00f8rst etter at kontroll\u00f8rene har sjekket ut, f\u00e5r hotellene kjennskap til bes\u00f8ket ved at de blir tilsendt en grundig rapport. I rapporten belyses eventuelle mangler som b\u00f8r rettes opp i, og ikke minst alt hotellene gj\u00f8r riktig.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Safe Stay-vurdering av alle hoteller<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Alle som booker hotell p\u00e5 nettsidene til Nordic Choice Hotels, vil n\u00e5 kunne se en Safe stay-vurdering for hvert hotell. Alle hoteller er merket med resultatet av gjestetilfredshet rundt smitteverntiltak, som alle gjester f\u00e5r muligheten til \u00e5 svare p\u00e5 etter endt hotellopphold. I tillegg er resultatene fra kontroll\u00f8rene, Safe Stay-scoren, synlige hos de hotellene som har hatt bes\u00f8k av dem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Totalt har det blitt utf\u00f8rt over 200 kontroller, 130 av disse hittil i 2021. Innen utgangen av 2021 vil Nordic Choice Hotel ha f\u00e5tt over 1000 tilbakemeldinger fra sine gjestekontroll\u00f8rer. M\u00e5let er at hvert av de over 200 Nordic Choice-hotellene skal ha bes\u00f8k av en kontroll\u00f8r opptil seks ganger per \u00e5r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u2013\u00a0\u00c5 f\u00e5 et s\u00e5pass stort volum av tilbakemeldinger p\u00e5 hva vi kan gj\u00f8re bedre, og hva vi gj\u00f8r riktig for \u00e5 sikre den tryggeste hotellopplevelse, er vinn-vinn for b\u00e5de gjester og ansatte. Fremover tror vi Safe stay-vurderingene vil v\u00e6re spesielt viktige for det internasjonale markedet som \u00f8nsker en bekreftelse p\u00e5 hvordan hotellene jobber med smittevern. De utvalgte kontroll\u00f8rene sertifiserer b\u00e5de hotellene v\u00e5re og bidrar til \u00e5 ivareta en trygg opplevelse for fremtidige gjester og en trygg arbeidshverdag for v\u00e5re ansatte,<\/em> avslutter Silseth.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nordic Choice Hotels har gitt utvalgte gjester oppdraget med \u00e5 unders\u00f8ke smitteverntiltakene p\u00e5 hotellene over hele Norden. Vurderingene blir synlige p\u00e5 deres nettsider. Da pandemien var et faktum v\u00e5ren 2020 innf\u00f8rte Nordic Choice Hotels umiddelbart smitteverntiltak p\u00e5 alle sine hoteller. Det omfattende arbeidet med smitteverntiltak fikk navnet Safe Stay. Den nye hverdagen for hotelldrift gjorde &hellip;<\/p>\n","protected":false},"author":2,"featured_media":50701,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,838],"tags":[3725,477,4928,4929],"class_list":["post-50698","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-nyheter-hoteller","tag-covid19","tag-nordic-choice-hotels","tag-sertifisering","tag-smitteverntiltak"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nordic Choice Hotels f\u00f8rst ute med sertifisering utf\u00f8rt av egne gjester - FinalCall.travel Norge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/no\/2021\/05\/06\/nordic-choice-hotels-forst-ute-med-sertifisering-utfort-av-egne-gjester\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nordic Choice Hotels f\u00f8rst ute med sertifisering utf\u00f8rt av egne gjester - FinalCall.travel Norge\" \/>\n<meta property=\"og:description\" content=\"Nordic Choice Hotels har gitt utvalgte gjester oppdraget med \u00e5 unders\u00f8ke smitteverntiltakene p\u00e5 hotellene over hele Norden. Vurderingene blir synlige p\u00e5 deres nettsider. Da pandemien var et faktum v\u00e5ren 2020 innf\u00f8rte Nordic Choice Hotels umiddelbart smitteverntiltak p\u00e5 alle sine hoteller. Det omfattende arbeidet med smitteverntiltak fikk navnet Safe Stay. 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