{"id":46734,"date":"2020-09-10T08:31:03","date_gmt":"2020-09-10T06:31:03","guid":{"rendered":"https:\/\/finalcall.demowebprojects.com\/no\/?p=46734"},"modified":"2020-09-09T23:19:12","modified_gmt":"2020-09-09T21:19:12","slug":"avis-budget-group-lanserer-digital-innsjekk","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/no\/2020\/09\/10\/avis-budget-group-lanserer-digital-innsjekk\/","title":{"rendered":"Avis Budget Group lanserer Digital innsjekk"},"content":{"rendered":"

Avis Budget Group har lansert en rekke nye l\u00f8sninger som f\u00f8rer til en stadig mer kontaktl\u00f8s og personalisert leieopplevelse. L\u00f8sningene bygger videre p\u00e5 initiativene Avis Safety Pledge og Budget Worry-Free Promise, som s\u00f8rger for at kunder and ansattes sikkerhet ivaretas.<\/strong><\/p>\n

\n

Ettersom det siste halve \u00e5ret har v\u00e6rt preget av en rekke avlyste reiser og et \u00f8kende fokus p\u00e5 sikkerhet blant v\u00e5re kunder har Avis Budget Group jobbet med \u00e5 utvikle l\u00f8sninger som tilbyr kundene flere valgmuligheter i leieprosessen. Dette for \u00e5 understreke at kundene kan bestille leiebil p\u00e5 egne vilk\u00e5r n\u00e5r de velger en leiebil fra et av Avis Budget Groups bilutleiemerker.<\/p>\n

Introduserer Digital Innsjekk<\/strong><\/h5>\n

Avis Budget Group lanserer n\u00e5 Digital Innsjekk, en nettbasert tjeneste som skal spare leiekundene for tid ved henting av leiebilen. Tjenesten \u00e5pner opp for at kunder kan registrere sine detaljer i l\u00f8sningen og kan legge til \u00f8nskede tilleggsprodukter og tjenester f\u00f8r de ankommer utleiestasjonen for \u00e5 hente leiebilen.<\/p>\n

For \u00e5 bruke Digital Innsjekk m\u00e5 leiebilen v\u00e6re bestilt via Avis eller Budget sine nettsider. S\u00e5 fort leieforholdet er bekreftet vil kunden f\u00e5 sp\u00f8rsm\u00e5l om de \u00f8nsker \u00e5 benytte seg av Digital Innsjekk.<\/p>\n

Kundene vil da f\u00e5 muligheten til \u00e5 legge inn sine kontaktdetaljer og f\u00f8rerkort p\u00e5 nett, og f\u00e5r sett igjennom alle tilleggsprodukter- og tjenester de kan velge \u00e5 legge til leieforholdet.<\/p>\n

Kunder kan benytte seg av Digital Innsjekk p\u00e5 f\u00f8lgene tre m\u00e5ter:<\/p>\n

    \n
  1. Bestillinger som gj\u00f8res p\u00e5 Avis eller Budget sine nettsider, blir videresendt direkte til Digital Innsjekk fra siden med bestillingsbekreftelsen.<\/li>\n
  2. Alternativt kan kunden g\u00e5 til Digital Innsjekk ved \u00e5 klikke p\u00e5 linken i bestillingsbekreftelsen som blir sendt til kunden p\u00e5 epost.<\/li>\n
  3. Kunder som allerede har bestilt en bil kan f\u00e5 tilgang til Digital Innsjekk ved \u00e5 trykke p\u00e5 \u00abAdministrer bestilling\u00bb p\u00e5 Avis eller Budget sin nettside.<\/li>\n<\/ol>\n

    Donald Hayes, daglig leder i Avis Budget Group Norge, sier: \u00abDigital Innsjekk er ett av flere tiltak vi har innf\u00f8rt for \u00e5 tilby et stadig mer kontaktl\u00f8st bilutleieforhold til kundene v\u00e5re. Den nye tjenesten vil minimere behovet for menneskelig kontakt p\u00e5 stasjonen, samtidig som den vil s\u00f8re for at kunden f\u00e5r hentet ut leiebilen raskere\u00bb.<\/em><\/p>\n

    En stadig mer kontaktl\u00f8s leieopplevelse<\/strong><\/h5>\n

    Lanseringen av Digital Innsjekk f\u00f8lger lanseringen av Avis Preferred (Avis sitt gratis lojalitetsprogram, som gir medlemmer ulike prioriteringer) og lansering av Avis-appen, som gir kundene oversikt over eget leieforhold.<\/p>\n

    I Italia tester Avis Budget Group n\u00e5 ogs\u00e5 om det er mulig \u00e5 redusere tiden kundene bruker i skranken ved \u00e5 teste ut kundesamtaler f\u00f8r leieperioden begynner. I disse samtalene f\u00e5r kunden valget om n\u00e5r, hvor og hvordan de \u00f8nsker \u00e5 ha kontakt med leieagentene. Ved \u00e5 snakke med kunden f\u00f8r avreise kan utleieselskapene bekrefte kundens detaljer og finne m\u00e5ter \u00e5 tilpasse kundes leieforhold ytterligere, s\u00e5 kunden f\u00e5r en bedre leieopplevelse.<\/p>\n

    Trygg leie<\/strong><\/h5>\n

    Gratis endring eller avbestilling av din reservasjon<\/u>
    \n<\/strong>I en periode med mye usikkerhet knyttet til hvor det er lov \u00e5 reise og ikke \u00f8nsker Avis \u00e5 gj\u00f8re det enkelt og bekymringsfritt for kundene sine \u00e5 reservere en leiebil. Avis har derfor fjernet gebyret for \u00e5 endre eller avbestille en reservasjon frem til 15. desember 2020.<\/p>\n

    Refusjon utbetales direkte til kundens bankkonto<\/u>
    \n<\/strong>Reiserestriksjoner endres n\u00e5 p\u00e5 ukentlig basis. Det f\u00f8rer til at kunder p\u00e5 kort varsel m\u00e5 endre eller avbestille sine reiser. I stedet for \u00e5 tilby refusjon i form av kuponger, refunderer Avis kunder betalinger direkte til kundens bankkonto innen 3-5 virkedager etter at refusjonen ble forespurt.<\/p>\n

    Utvider lojalitetsniv\u00e5ene i Avis Preferred<\/u>
    \n<\/strong>Lojalitetsprogrammet Avis Preferred gir kundene fordeler som kuponger, gratis helgeleie, og tilgang til prioriterte tjenester. Flere kunder som har m\u00e5ttet endre sine reiseplaner i 2020 har opplevd \u00e5 havne p\u00e5 et lavere niv\u00e5 i lojalitetsprogrammet. For \u00e5 bel\u00f8nne sine lojale kunder har Avis derfor forlenget utl\u00f8psdatoen p\u00e5 kuponger fra 12 til 15 m\u00e5neder, s\u00f8rget for at Preferred-kunder f\u00e5r doble poeng for reservasjoner som er bestilt fra starten av Juni 2020 og ut \u00e5ret. I tillegg har Avis utvidet statusen p\u00e5 lojalitetsniv\u00e5et med ytterligere 12 m\u00e5neder for alle kunder, uavhengig av leieforhold.<\/p>\n

    F\u00f8lg ogs\u00e5 FinalCall.travel p\u00e5 Facebook for s\u00e5 g\u00e5r du ikke glipp av de viktigste nyhetene!<\/a><\/strong><\/em><\/p>\n

    Husk at du kan bli medlem av v\u00e5r lukkede Facebook-gruppe for alle som reiser mer enn gjennomsnittet. For \u00e5 bli medlem er det et krav at du reiser ofte og at du svarer p\u00e5 de tre sp\u00f8rsm\u00e5lene vi stiller deg ved innmelding. Meld deg inn i Frequent Traveler Norge her.<\/a><\/strong><\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Avis Budget Group har lansert en rekke nye l\u00f8sninger som f\u00f8rer til en stadig mer kontaktl\u00f8s og personalisert leieopplevelse. L\u00f8sningene bygger videre p\u00e5 initiativene Avis Safety Pledge og Budget Worry-Free Promise, som s\u00f8rger for at kunder and ansattes sikkerhet ivaretas. Ettersom det siste halve \u00e5ret har v\u00e6rt preget av en rekke avlyste reiser og et …<\/p>\n","protected":false},"author":2,"featured_media":46736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[839,2],"tags":[103,4228,4229],"class_list":["post-46734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheter-andre","category-featured","tag-avis","tag-digital-innsjekk","tag-forlengede-fordeler"],"yoast_head":"\nAvis Budget Group lanserer Digital innsjekk - FinalCall.travel Norge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/no\/2020\/09\/10\/avis-budget-group-lanserer-digital-innsjekk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avis Budget Group lanserer Digital innsjekk - FinalCall.travel Norge\" \/>\n<meta property=\"og:description\" content=\"Avis Budget Group har lansert en rekke nye l\u00f8sninger som f\u00f8rer til en stadig mer kontaktl\u00f8s og personalisert leieopplevelse. 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