{"id":28894,"date":"2017-11-09T09:34:05","date_gmt":"2017-11-09T08:34:05","guid":{"rendered":"https:\/\/finalcall.demowebprojects.com\/no\/?p=28894"},"modified":"2017-11-09T09:34:05","modified_gmt":"2017-11-09T08:34:05","slug":"sjekk-pa-thon-hotels","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/no\/2017\/11\/09\/sjekk-pa-thon-hotels\/","title":{"rendered":"Sjekk inn selv p\u00e5 Thon Hotels"},"content":{"rendered":"

Thon Hotels lanserer nye selvbetjeningsautomater i Oslo. N\u00e5 kan gjester sjekke inn p\u00e5 mobil og f\u00e5 utlevert romn\u00f8kler av automaten.<\/strong><\/p>\n

I f\u00f8rste omgang er det Thon DISCOVERY-medlemmer som har bestilt og forh\u00e5ndsbetalt hotellrom p\u00e5 nettsiden\u00a0thonhotels.no<\/a> som kan bruke de nye automatene.<\/p>\n

\u2013 V\u00e5re mest lojale kunder er de som f\u00f8rst kan benytte de nye self-service automatene v\u00e5re.<\/em><\/p>\n

\"\"
\u2013 Gjester skal p\u00e5 en enkel m\u00e5te kunne sjekke inn p\u00e5 hotellet. L\u00f8sningen skal ikke erstatte v\u00e5re resepsjonister, men er en ekstra service for v\u00e5re gjester, sier konserndirekt\u00f8r for Thon Hotels, Morten Thorvaldsen.<\/figcaption><\/figure>\n

Vi har f\u00e5tt mange gode tilbakemeldinger fra v\u00e5re Thon DISCOVERY-medlemmer som har pr\u00f8vd dette. Gjester skal p\u00e5 en enkel m\u00e5te kunne sjekke inn p\u00e5 hotellet. L\u00f8sningen skal ikke erstatte v\u00e5re resepsjonister, men er en ekstra service for v\u00e5re gjester,<\/em> sier konserndirekt\u00f8r for Thon Hotels, Morten Thorvaldsen.<\/p>\n

Hotellgjester kan velge om de vil bruke QR-kode p\u00e5 mobilen eller taste inn et referansenummer p\u00e5 automaten n\u00e5r de henter romn\u00f8kler. Det er det franske firmaet Ariane Systems som st\u00e5r bak l\u00f8sningen.<\/p>\n

\u2013 Ariane er en self-service l\u00f8sning hvor gjesten\u00a0kan sjekke inn f\u00f8r\u00a0ankomst p\u00e5 mobilen, hente n\u00f8kkelen sin i en dispenser p\u00e5 hotellet\u00a0og p\u00e5 sikt sjekke ut. Dette gir gjesten mulighet for \u00e5 velge om han eller hun vil gj\u00f8re alt selv og unng\u00e5 eventuell k\u00f8, eller om man foretrekker \u00e5 bli sjekket inn og ut av en resepsjonist. Vi vil v\u00e6re ferdig med utrullingen p\u00e5 v\u00e5re hoteller i Oslo i november og tar sikte p\u00e5 \u00e5 ha Ariane self-service automatene klare p\u00e5 mer enn 40 hoteller i l\u00f8pet av f\u00f8rste kvartal\u00a0i 2018,<\/em> sier regionsdirekt\u00f8r hos Thon Hotels, Marianne Fleischer Hauff.<\/p>\n

FinalCall.travel kommenterer<\/strong>
\nNoe av sjarmen med \u00e5 bo p\u00e5 hotell er den personlige servicen man f\u00e5r fra personalet. Er fremtiden slik at vi skal bo p\u00e5 hotell uten \u00e5 v\u00e6re i kontakt med personale i det hele tatt. I fjor bodde jeg p\u00e5 Comfort Express hotell i Oslo. Der har de automatisk innsjekk og utsjekk. Det var f\u00f8rste gang jeg bodde p\u00e5 hotell uten \u00e5 v\u00e6re i kontakt med en eneste ansatt under hele oppholdet. Jeg f\u00f8lte at dette var litt upersonlig.<\/p>\n

P\u00e5 den andre siden var jo fordelen at man slapp k\u00f8, for det \u00e5 st\u00e5 i k\u00f8 for \u00e5 sjekke inn, eller enda v\u00e6rre – st\u00e5 lang k\u00f8 for \u00e5 sjekke ut n\u00e5r du allerede er sent ute og har et m\u00f8te eller fly du skal rekke er ikke noe hyggelig.<\/p>\n

Men gj\u00f8r hotellene dette for \u00e5 gi bedre eller d\u00e5rligere kundeservice? S\u00e5 lenge man fortsatt har en resepsjon og valgmuligheten er vel dette greit. Den dagen de g\u00e5r bort fra resepsjon og lar automatikken overta forsvinner litt av sjarmen med \u00e5 bo p\u00e5 hotell. Og hva med de faste gjestene som bor ofte og som forventer seg oppgradering? Vanskelig \u00e5 sp\u00f8rre en automat om \u00e5 f\u00e5 det “faste” rommet, eller en oppgradering.<\/p>\n

S\u00e5 er det naturligvis forskjell p\u00e5 hotellenes standard. P\u00e5 et billig hotell kan man nok saktens akseptere inn- og utsjekk p\u00e5 automat, men jeg tror neppe gjester som booker seg inn p\u00e5 Grand, Continental eller The Thief ville sette pris p\u00e5 en helautomatisk resepsjon.<\/p>\n

Eller hva mener du? Legg gjerne igjen din kommentar i feltet nedenfor.<\/p>\n","protected":false},"excerpt":{"rendered":"

Thon Hotels lanserer nye selvbetjeningsautomater i Oslo. N\u00e5 kan gjester sjekke inn p\u00e5 mobil og f\u00e5 utlevert romn\u00f8kler av automaten. I f\u00f8rste omgang er det Thon DISCOVERY-medlemmer som har bestilt og forh\u00e5ndsbetalt hotellrom p\u00e5 nettsiden\u00a0thonhotels.no som kan bruke de nye automatene. \u2013 V\u00e5re mest lojale kunder er de som f\u00f8rst kan benytte de nye self-service …<\/p>\n","protected":false},"author":2,"featured_media":28895,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,838],"tags":[2039,1217,912],"class_list":["post-28894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-nyheter-hoteller","tag-automatisk-innsjekk","tag-thon-discovery","tag-thon-hotels"],"yoast_head":"\nSjekk inn selv p\u00e5 Thon Hotels - FinalCall.travel Norge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/no\/2017\/11\/09\/sjekk-pa-thon-hotels\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sjekk inn selv p\u00e5 Thon Hotels - FinalCall.travel Norge\" \/>\n<meta property=\"og:description\" content=\"Thon Hotels lanserer nye selvbetjeningsautomater i Oslo. 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