{"id":24349,"date":"2017-03-15T07:15:03","date_gmt":"2017-03-15T06:15:03","guid":{"rendered":"https:\/\/finalcall.demowebprojects.com\/no?p=24349&preview=true&preview_id=24349"},"modified":"2017-03-14T22:57:38","modified_gmt":"2017-03-14T21:57:38","slug":"derfor-priority-boarding-utfordring-skandinavia","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/no\/2017\/03\/15\/derfor-priority-boarding-utfordring-skandinavia\/","title":{"rendered":"Derfor er \u201cPriority Boarding\u201d en utfordring i Skandinavia"},"content":{"rendered":"

FinalCall.travel kunne i g\u00e5r fortelle at SAS for tiden tester et nytt system for “Priority Boarding”<\/a> i K\u00f8benhavns Lufthavn. Planen er at systemet skal rulles ut til K\u00f8benhavn, Oslo og Arlanda. Men det er visse utfordringer med “Zone Boarding” i Skandinavia.<\/strong><\/p>\n

Det burde egentlig v\u00e6re s\u00e5 enkelt, men har man reist en del i Skandinavia, s\u00e5 vil man vite at “Priority Boarding” er en stor utfordring \u00e5 f\u00e5 til at fungere optimalt. Der har v\u00e6ret gjort flere fors\u00f8k hittil, men noen st\u00f8rre suksess har det aldri blitt.<\/p>\n

I USA har vi sett det i mange \u00e5r – og visse lavprisselskaper i Europa har hatt hell med \u00e5 innf\u00f8re det effektivt.\u00a0Etter \u00e5 ha fors\u00f8kt med skilt ved skrankene og opprop i h\u00f8yttalerne, s\u00e5 fors\u00f8ker SAS seg n\u00e5 med et system hvor gaten kun slipper gjennom de passasjerene som tilh\u00f8rer den aktuelle sonen. Det er helt klart et stort skritt i riktig retning, men der er visse utfordringer som kan gj\u00f8re det vanskelig i praksis.<\/p>\n

Noen av grunnene for \u00e5 innf\u00f8re “Zone Boarding” er bl.a. at selskapenes beste kunder skal f\u00e5 muligheten til \u00e5 komme ombord f\u00f8rst – og ikke minst sikre seg plass i bagasjehyllene, men en minst like s\u00e5 viktig grunn er at erfarne reisende ofte er langt raskere til \u00e5 finne deres plass i flyet. Kan man s\u00e5 samtidig f\u00e5 passasjerer som sitter bakerst i flyet til \u00e5 boarde som de neste, s\u00e5 dem lengre fremme ikke sperrer midtgangen, s\u00e5 vil det – i teorien – gj\u00f8re boarding-prosessen mer effektiv og hurtigere. Noe som i siste ende kan spare selskapene for dyrebar tid p\u00e5 jorden og f\u00e5 flere avganger i luften p\u00e5 tiden.<\/p>\n

Men sammenligner vi med USA, s\u00e5 er der visse utfordringer med infrastrukturen p\u00e5 flyplassene i Skandinavia.<\/p>\n

Da Skandinaviske flyplassene kj\u00f8rer med “felles” gates, som kan brukes av alle flyselskaper, s\u00e5 begrenser det flyselskapenes muligheter for \u00e5 anbringe eget utstyr i gaten som vi kjenner det fra USA. Ofte er det ogs\u00e5 begrenset plass i mange gates.<\/p>\n

Skal “Zone Boarding” v\u00e6re effektiv, s\u00e5 krever det utstyr til tydelig \u00e5 markere flere k\u00f8er i gaten – p\u00e5 samme m\u00e5te som skjermene skal kunne vise tydelig hvem som m\u00e5 boarde. Disse to tingene kan v\u00e6re et problem \u00e5 f\u00e5 p\u00e5 plass.<\/p>\n

Skjermene i de skandinaviske flyplassene har veldig begrenset funksjonalitet i forhold til mange andre steder i verden og er meget statiske. Allerede her blir det et problem \u00e5 kommunisere boarding-prosessen til passasjerene. Som de fleste vet, s\u00e5 er det kun et f\u00e5tall av passasjerene som rent faktisk h\u00f8rer etter n\u00e5r det er utkall i gaten. S\u00e5 det skal mer enn et h\u00f8yttaler-opprop til.<\/p>\n

N\u00e5r du s\u00e5 har passasjerer som pr\u00f8ver \u00e5 boarde tidlig eller stiller seg fremover i k\u00f8en – uten \u00e5 kunne boarde i de f\u00f8rste gruppene, s\u00e5 blir det kaos. Det blir vanskelig for dem som rent faktisk har Priority Boarding \u00e5 komme frem. Derfor krever en effektiv boarding-prosess, at der er minst to tydelig merkede k\u00f8er i gaten – og gjerne flere. Noe som muligvis kan v\u00e6re et problem \u00e5 f\u00e5 p\u00e5 plass til mange steder – og kombinert med den begrensede skiltningen, s\u00e5 kan det bli en utfordring \u00e5 f\u00e5 prosessen til \u00e5 bli avviklet lett og smertefritt.<\/p>\n

At der i Skandinavia ogs\u00e5 er en form for Jantelovs-holdning til medpassasjerer som har visse fordeler, kommer muligvis ogs\u00e5 til \u00e5 spille inn. Det er ikke s\u00e5 f\u00e5 ganger jeg har sett passasjerer kikke stygt etter dem som f\u00e5r lov til \u00e5 g\u00e5 ombord f\u00f8rst. Og i flere tilfeller enda n\u00e6rmest har nektet \u00e5 gj\u00f8re plass for passasjerer med “priority boarding” eller tatt h\u00f8ylydte diskusjoner med personalet i gaten. Nei, i Skandinavia er det ikke velsett at noen f\u00e5r fortrinsrett fremfor andre.<\/p>\n

Men ser man bort fra Janteloven, s\u00e5 gir det faktisk god mening \u00e5 la erfarne reisende komme ombord f\u00f8rst. Det gj\u00f8r nemlig boardingen hurtigere og mer effektiv for alle.<\/p>\n

Den st\u00f8rste utfordringen blir allikevel skiltningen og separate k\u00f8er i gaten.<\/p>\n

Det er meget positivt at SAS n\u00e5 pr\u00f8ver \u00e5 innf\u00f8re et system hvor gaten automatisk s\u00f8rger for kun \u00e5 gi adgang til de gruppene som m\u00e5 boarde. Det gj\u00f8r det betydelig lettere \u00e5 forklare at “computer says no”. Men jeg er sikker p\u00e5 det stadig ikke blir uten utfordringer. Jeg ser allerede for meg at avviste passasjerer st\u00e5r fremme ved gaten og venter p\u00e5 det blir deres tur, mens det blir vanskelig for andre passasjerer \u00e5 komme frem. Her vil flere k\u00f8er, som vi ser det i USA, absolutt hjelpe godt.<\/p>\n

Det blir interessant \u00e5 se hvordan dette fors\u00f8ket ender. Uansett er det et skritt i den riktige retningen – og lykkes det, s\u00e5 vil det gj\u00f8re boardingen hurtigere og mer smidig for alle. Men skal det lykkes, s\u00e5 krever det ogs\u00e5 at flyplassene s\u00f8rger for det rette utstyret og muligheten for at flyselskapene kan f\u00e5 plassere deres i gaten.<\/p>\n

Fikk du lest: SAS tester “Zone Boarding”<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

FinalCall.travel kunne i g\u00e5r fortelle at SAS for tiden tester et nytt system for “Priority Boarding” i K\u00f8benhavns Lufthavn. Planen er at systemet skal rulles ut til K\u00f8benhavn, Oslo og Arlanda. Men det er visse utfordringer med “Zone Boarding” i Skandinavia. Det burde egentlig v\u00e6re s\u00e5 enkelt, men har man reist en del i Skandinavia, …<\/p>\n","protected":false},"author":1,"featured_media":24350,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[839,2],"tags":[1437,383,509,1438,592,655],"class_list":["post-24349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheter-andre","category-featured","tag-boarding","tag-koebenhavn-cph","tag-oslo-osl","tag-priority-boarding","tag-sas","tag-stockholm-arn"],"yoast_head":"\nDerfor er \u201cPriority Boarding\u201d en utfordring i Skandinavia - FinalCall.travel Norge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/no\/2017\/03\/15\/derfor-priority-boarding-utfordring-skandinavia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Derfor er \u201cPriority Boarding\u201d en utfordring i Skandinavia - FinalCall.travel Norge\" \/>\n<meta property=\"og:description\" content=\"FinalCall.travel kunne i g\u00e5r fortelle at SAS for tiden tester et nytt system for “Priority Boarding” i K\u00f8benhavns Lufthavn. 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