{"id":21030,"date":"2016-11-05T08:30:36","date_gmt":"2016-11-05T07:30:36","guid":{"rendered":"https:\/\/finalcall.demowebprojects.com\/no?p=21030&preview=true&preview_id=21030"},"modified":"2016-11-04T20:59:44","modified_gmt":"2016-11-04T19:59:44","slug":"austrian-virtuell-hjelper-messenger","status":"publish","type":"post","link":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/","title":{"rendered":"Austrian med virtuell hjelper i Messenger"},"content":{"rendered":"

Austrian Airlines har introdusrt en helt ny m\u00e5te \u00e5 hjelpe kundene p\u00e5. En virtuell servicemedarbeider i Messenger. Her kan du f\u00e5 hjelp til de mest basale ting p\u00e5 reisen din.<\/strong><\/p>\n

Flyselskapene pr\u00f8ver hele tiden \u00e5 optimere deres kundeservice. De \u00e5 ha folk ansatt til \u00e5 ta seg av kundene koster penger, s\u00e5 ny teknologi blir tatt godt i mot.<\/p>\n

Det har vi sett gjennom de siste ti \u00e5rene hvor flere og flere deler av reisen er automatisert. Check-in, sjekk av boardingkort, adgang til lounger, endring av flyavganger og mye mer.<\/p>\n

N\u00e5 er turen kommet til kundeservice, hvor de mest enkle sp\u00f8rsm\u00e5l n\u00e5 bevares automatisk av en virtuell kundeservicemedarbeider.<\/p>\n

Det kan Austrian Airlines n\u00e5 tilby p\u00e5 Facebook’s Messenger app.<\/p>\n

Her kan du skrive til den virtuelle assistenten og sp\u00f8r om alt fra om flyet g\u00e5r til tiden, bagasjeregler, bestilling av billetter og mye annet.<\/p>\n

Du vil umiddelbart f\u00e5 svar fra roboten og slipper alts\u00e5 selv \u00e5 lete etter opplysningene p\u00e5 flyselskapets hjemmeside.<\/p>\n

Umiddelbart en god service, som gj\u00f8r adgangen til denne informasjonen lettere tilgjengelig n\u00e5r du er p\u00e5 farten og bare har smartphonen din for h\u00e5nden.<\/p>\n

Se mer om denne nye servicen i videoen ovenfor.<\/p>\n","protected":false},"excerpt":{"rendered":"

Austrian Airlines har introdusrt en helt ny m\u00e5te \u00e5 hjelpe kundene p\u00e5. En virtuell servicemedarbeider i Messenger. Her kan du f\u00e5 hjelp til de mest basale ting p\u00e5 reisen din. Flyselskapene pr\u00f8ver hele tiden \u00e5 optimere deres kundeservice. De \u00e5 ha folk ansatt til \u00e5 ta seg av kundene koster penger, s\u00e5 ny teknologi blir …<\/p>\n","protected":false},"author":1,"featured_media":21031,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"footnotes":""},"categories":[2,17],"tags":[81,1034,1035,1036],"class_list":["post-21030","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-featured","category-flyselskaper","tag-app","tag-austrian","tag-kundeservice","tag-messenger","post_format-post-format-video"],"yoast_head":"\nAustrian med virtuell hjelper i Messenger - FinalCall.travel Norge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Austrian med virtuell hjelper i Messenger - FinalCall.travel Norge\" \/>\n<meta property=\"og:description\" content=\"Austrian Airlines har introdusrt en helt ny m\u00e5te \u00e5 hjelpe kundene p\u00e5. En virtuell servicemedarbeider i Messenger. Her kan du f\u00e5 hjelp til de mest basale ting p\u00e5 reisen din. Flyselskapene pr\u00f8ver hele tiden \u00e5 optimere deres kundeservice. De \u00e5 ha folk ansatt til \u00e5 ta seg av kundene koster penger, s\u00e5 ny teknologi blir …\" \/>\n<meta property=\"og:url\" content=\"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/\" \/>\n<meta property=\"og:site_name\" content=\"FinalCall.travel Norge\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-05T07:30:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Flemming Poulsen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/flpoulsen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Flemming Poulsen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/\"},\"author\":{\"name\":\"Flemming Poulsen\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/#\\\/schema\\\/person\\\/8f4df24331b56e94115ab61f8d7cd587\"},\"headline\":\"Austrian med virtuell hjelper i Messenger\",\"datePublished\":\"2016-11-05T07:30:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/\"},\"wordCount\":205,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2016\\\/10\\\/maxresdefault-1.jpg\",\"keywords\":[\"App\",\"Austrian\",\"Kundeservice\",\"Messenger\"],\"articleSection\":[\"Featured\",\"Flyselskaper\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/\",\"url\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/\",\"name\":\"Austrian med virtuell hjelper i Messenger - FinalCall.travel Norge\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2016\\\/10\\\/maxresdefault-1.jpg\",\"datePublished\":\"2016-11-05T07:30:36+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/#\\\/schema\\\/person\\\/8f4df24331b56e94115ab61f8d7cd587\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#primaryimage\",\"url\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2016\\\/10\\\/maxresdefault-1.jpg\",\"contentUrl\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2016\\\/10\\\/maxresdefault-1.jpg\",\"width\":1280,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/2016\\\/11\\\/05\\\/austrian-virtuell-hjelper-messenger\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Austrian med virtuell hjelper i Messenger\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/#website\",\"url\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/\",\"name\":\"FinalCall.travel Norge\",\"description\":\"Travel Smarter\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/#\\\/schema\\\/person\\\/8f4df24331b56e94115ab61f8d7cd587\",\"name\":\"Flemming Poulsen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g\",\"caption\":\"Flemming Poulsen\"},\"description\":\"Chefedakt\u00f8r og grundl\u00e6gger af FinalCall.travel. Erfaren luftfarts analytiker og rejseskribent - med mere end 15 \u00e5rs erfaring fra branchen.\",\"sameAs\":[\"https:\\\/\\\/finalcall.travel\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/flemmingpoulsen\\\/\",\"https:\\\/\\\/x.com\\\/https:\\\/\\\/twitter.com\\\/flpoulsen\"],\"url\":\"https:\\\/\\\/finalcall.demowebprojects.com\\\/no\\\/author\\\/admin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Austrian med virtuell hjelper i Messenger - FinalCall.travel Norge","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/","og_locale":"en_US","og_type":"article","og_title":"Austrian med virtuell hjelper i Messenger - FinalCall.travel Norge","og_description":"Austrian Airlines har introdusrt en helt ny m\u00e5te \u00e5 hjelpe kundene p\u00e5. En virtuell servicemedarbeider i Messenger. Her kan du f\u00e5 hjelp til de mest basale ting p\u00e5 reisen din. Flyselskapene pr\u00f8ver hele tiden \u00e5 optimere deres kundeservice. De \u00e5 ha folk ansatt til \u00e5 ta seg av kundene koster penger, s\u00e5 ny teknologi blir …","og_url":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/","og_site_name":"FinalCall.travel Norge","article_published_time":"2016-11-05T07:30:36+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","type":"image\/jpeg"}],"author":"Flemming Poulsen","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/twitter.com\/flpoulsen","twitter_misc":{"Written by":"Flemming Poulsen","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#article","isPartOf":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/"},"author":{"name":"Flemming Poulsen","@id":"https:\/\/finalcall.demowebprojects.com\/no\/#\/schema\/person\/8f4df24331b56e94115ab61f8d7cd587"},"headline":"Austrian med virtuell hjelper i Messenger","datePublished":"2016-11-05T07:30:36+00:00","mainEntityOfPage":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/"},"wordCount":205,"commentCount":0,"image":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#primaryimage"},"thumbnailUrl":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","keywords":["App","Austrian","Kundeservice","Messenger"],"articleSection":["Featured","Flyselskaper"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/","url":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/","name":"Austrian med virtuell hjelper i Messenger - FinalCall.travel Norge","isPartOf":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/#website"},"primaryImageOfPage":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#primaryimage"},"image":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#primaryimage"},"thumbnailUrl":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","datePublished":"2016-11-05T07:30:36+00:00","author":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/#\/schema\/person\/8f4df24331b56e94115ab61f8d7cd587"},"breadcrumb":{"@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#primaryimage","url":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","contentUrl":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","width":1280,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/finalcall.demowebprojects.com\/no\/2016\/11\/05\/austrian-virtuell-hjelper-messenger\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/finalcall.demowebprojects.com\/no\/"},{"@type":"ListItem","position":2,"name":"Austrian med virtuell hjelper i Messenger"}]},{"@type":"WebSite","@id":"https:\/\/finalcall.demowebprojects.com\/no\/#website","url":"https:\/\/finalcall.demowebprojects.com\/no\/","name":"FinalCall.travel Norge","description":"Travel Smarter","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/finalcall.demowebprojects.com\/no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/finalcall.demowebprojects.com\/no\/#\/schema\/person\/8f4df24331b56e94115ab61f8d7cd587","name":"Flemming Poulsen","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e3c1d447a1ba7ed506e7e344670b4450790690b693a04bcdee652651c4e9a7b5?s=96&d=mm&r=g","caption":"Flemming Poulsen"},"description":"Chefedakt\u00f8r og grundl\u00e6gger af FinalCall.travel. Erfaren luftfarts analytiker og rejseskribent - med mere end 15 \u00e5rs erfaring fra branchen.","sameAs":["https:\/\/finalcall.travel","https:\/\/www.linkedin.com\/in\/flemmingpoulsen\/","https:\/\/x.com\/https:\/\/twitter.com\/flpoulsen"],"url":"https:\/\/finalcall.demowebprojects.com\/no\/author\/admin\/"}]}},"jetpack_featured_media_url":"https:\/\/finalcall.demowebprojects.com\/no\/wp-content\/uploads\/sites\/3\/2016\/10\/maxresdefault-1.jpg","_links":{"self":[{"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/posts\/21030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/comments?post=21030"}],"version-history":[{"count":3,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/posts\/21030\/revisions"}],"predecessor-version":[{"id":21255,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/posts\/21030\/revisions\/21255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/media\/21031"}],"wp:attachment":[{"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/media?parent=21030"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/categories?post=21030"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/finalcall.demowebprojects.com\/no\/wp-json\/wp\/v2\/tags?post=21030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}